Orato

Introduction to Orato

Orato is an AI-powered platform designed to automate sales outreach and customer engagement through intelligent voice agents. It enables organizations to manage high volumes of phone-based interactions without requiring additional human resources. The system supports global sales teams, agencies, and customer support centers by delivering consistent, data-driven communication across time zones and industries.

Built with a focus on scalability and integration, Orato streamlines call management workflows while providing real-time analytics and actionable insights. Its infrastructure is developed in San Francisco with headquarters operations based in Dubai, serving clients worldwide who seek to improve conversion rates and operational efficiency in sales and customer service.

Key Takeaways

• Automates outbound sales calls and follow-ups using AI voice agents
• Increases conversion rates with reported improvements of up to 40%
• Reduces response times with twice as fast follow-up capabilities
• Supports automated lead qualification, scoring, and meeting scheduling
• Integrates with existing CRM systems for unified data management
• Provides real-time analytics and AI-generated call summaries
• Enables creation of industry-specific AI agents for tailored use cases

How Orato Works

Orato operates by deploying customizable AI voice agents that conduct natural-sounding conversations with leads and customers. Users upload lead lists, after which the platform performs AI analysis and scoring to prioritize outreach. The system initiates calls automatically, qualifies responses, schedules meetings, and tracks outcomes in real time.

The workflow begins with campaign setup, where users define objectives and assign appropriate AI agents based on target audience or industry. During calls, the AI captures key information such as client preferences, budget constraints, and availability. All interactions are analyzed post-call to generate summaries and performance metrics, which feed into continuous improvement of future engagements.

Core Benefits and Applications

Orato delivers measurable benefits across multiple sectors by transforming voice-based communication into structured, intelligence-driven processes. In real estate and B2B sales, it automates lead qualification, property inquiry handling, appointment scheduling, and personalized recommendations based on captured client criteria.

In healthcare, banking, food delivery, and call center environments, the platform supports patient intake, customer support routing, order follow-ups, and service inquiries. Its multi-channel campaign management allows businesses to coordinate outreach across platforms while maintaining centralized control via CRM integration. With features like smart lead scoring, calendar synchronization, and timezone-aware scheduling, Orato enhances productivity for distributed teams aiming to scale customer engagement efficiently.