Voquii

Introduction to Voquii

Voquii is a voice AI infrastructure platform designed for digital agencies that resell AI-powered phone receptionist services to local businesses. It provides a flat-rate, on-premise-style deployment model using dedicated bare-metal NVIDIA Blackwell GPU clusters—eliminating reliance on third-party API wrappers or cloud-based inference services. The platform focuses exclusively on inbound voice interactions, enabling agencies to deploy compliant, low-latency AI agents for industries including dentistry, HVAC, and medical spas.

Target users are agency owners, white-label service providers, and IT consultants who manage multiple client accounts and require predictable pricing, regulatory safety (e.g., HIPAA alignment), and vertical-specific AI capabilities without managing underlying infrastructure. Voquii operates as infrastructure-as-a-service—not an end-user application—giving agencies full control over branding, billing, and client configuration.

Key Takeaways

• 375ms Time-to-First-Audio (TTFA) latency achieved via co-located ASR, LLM, and TTS inference on bare-metal NVIDIA Blackwell GPUs
• Flat-rate pricing at $497/month with no per-minute charges, telephony markup, or usage-based fees
• HIPAA-aligned architecture with zero-retention "RAM-only" mode and Business Associate Agreement (BAA) available
• Inbound-only design eliminates TCPA risk, outbound spam flags, and carrier reputation exposure
• Bring Your Own Keys (BYOK) telephony integration with Twilio and Telnyx—clients retain full ownership and billing control
• Pre-trained vertical models ("Dental Brain", "HVAC Brain", "Med Spa Brain") optimized for industry-specific scheduling, insurance queries, and FAQs
• White-label dashboard with custom domain, SSL, logo, and color branding; fully isolated per-client sub-accounts (10 included)
• Real-time call analytics, transcription logs, appointment booking (Google Calendar and Microsoft 365 sync), and deterministic PII/legal/medical content filtering

How Voquii Works

Voquii deploys AI voice agents through a three-step workflow: First, the agency connects the client’s existing Twilio or Telnyx account using BYOK—Voquii auto-configures SIP webhooks and routes calls without accessing telephony credentials or billing data. Second, the agency uploads client-specific knowledge sources (PDFs, service catalogs, FAQ sheets) and selects a pre-trained vertical model, which initializes industry-aware behavior without prompt engineering. Third, the AI agent goes live, handling inbound calls 24/7 with full isolation between clients—including separate knowledge bases, phone numbers, transcripts, and analytics.

All voice processing occurs on Voquii’s proprietary GPU cluster: audio input is transcribed by on-cluster ASR, passed to a fine-tuned LLM for response generation, and converted to speech via on-cluster TTS—all within a single hardware pipeline. There are no external API calls, no cold starts, and no network hops between components. The Safety Gate runs pre-inference to filter sensitive queries in under 1ms, and appointment bookings sync directly to calendar services via authenticated APIs.

Core Benefits and Applications

Voquii enables agencies to offer scalable, compliant AI receptionist services to local service businesses. Its inbound-only architecture ensures regulatory safety for healthcare-adjacent sectors (e.g., dental offices), while HIPAA alignment supports use cases involving protected health information when configured in RAM-only mode. The flat-rate pricing model improves agency margins with each added client—since costs remain fixed regardless of call volume—making it economically viable to serve high-call-volume practices like urgent care clinics or HVAC dispatch centers.

Practical applications include after-hours call answering, appointment scheduling, insurance eligibility verification, service inquiry routing, and automated follow-up for missed calls. Integration with CRM systems is supported via webhooks, and SIP trunking allows direct carrier connections beyond Twilio/Telnyx. The platform’s 10-sub-account structure supports multi-client management from a unified agency portal, with real-time latency metrics, transcription search, and exportable reporting for client-facing deliverables.