Voxs

Introduction to Voxs

Voxs is an AI-powered phone answering service designed for small and medium-sized businesses in Canada. It provides 24/7 intelligent voice agents that handle inbound calls, manage customer inquiries, book appointments, and qualify leads—without requiring additional staff or infrastructure. The platform targets solopreneurs, local service providers, coaches, real estate agents, fitness studios, and other small business operators who need reliable, scalable, and compliant communication support.

The system operates with natural-sounding Canadian English voices and integrates with common business tools such as Google Calendar, Outlook, HubSpot, and Salesforce. All data processing complies with PIPEDA regulations, ensuring customer data remains within Canada.

Key Takeaways

• 24/7 AI voice agents answer calls instantly—day, night, weekends, and holidays
• Natural language understanding enables context-aware, human-like conversations
• Automated appointment booking with calendar synchronization (Google, Outlook)
• Real-time lead qualification and routing based on caller intent and availability
• Call transcription, email notifications, and 90-day storage of call records
• CRM integration for automatic lead creation and contact record updates
• Customizable voice agents trained on business-specific knowledge and brand voice
• Voice cloning option available to replicate the business owner’s actual voice

How Voxs Works

Voxs functions by assigning a dedicated Canadian phone number to the business. When a call comes in, it is answered immediately by an AI voice agent—such as "AI Jenny"—configured with the business’s greeting, operating hours, service offerings, and response logic. The agent engages callers using speech synthesis and natural language processing to understand questions, handle objections, collect information, and execute tasks like scheduling or lead routing.

Callers can be transferred to live staff when needed, based on configurable rules (e.g., keywords, time-of-day, or agent availability). All interactions are transcribed, summarized, and delivered via email; full transcripts are retained for 90 days. Integration with calendars and CRMs ensures bookings and lead data sync automatically without manual entry.

Setup requires no technical expertise: Voxs handles configuration, training, and onboarding. Businesses select a plan, provide basic operational details (e.g., services offered, availability), and optionally supply training materials or recordings for custom voice or AI behavior.

Core Benefits and Applications

Voxs supports practical use cases across multiple industries. Small businesses use it to maintain professional call coverage without hiring receptionists. Coaches and creators automate client onboarding and session scheduling. Real estate agents capture and qualify property inquiry calls around the clock. Fitness studios streamline class bookings and membership follow-ups. Local service providers—including plumbers and electricians—improve response times and reduce missed opportunities from after-hours calls.

The platform delivers measurable operational benefits: businesses report saving over 20 hours per week on administrative tasks and achieving up to a 40% increase in customer satisfaction. Pricing is tiered transparently—with Starter ($149/month), Professional ($349/month), and Business ($899/month) plans—each including increasing minutes, integrations, support levels, and customization options.

All plans include no setup fees, month-to-month billing, and cancellation flexibility.