iVoiceUp

Introduction to iVoiceUp

iVoiceUp is a whistleblowing and ethics reporting platform for organizations in the MENA region. It enables secure, anonymous two-way communication between employees, contractors, and other stakeholders and internal teams such as Compliance, HR, and management. The platform supports the full lifecycle of reporting and investigation while preserving reporter anonymity.

iVoiceUp is designed to help organizations detect and resolve critical cases, prevent unwanted incidents, and protect organizational reputation and culture. Supported report types include fraud, harassment, and health, safety, and environmental (HSE) incidents, as well as culture-related concerns. According to the provider, the platform is available in over 60 languages and is used by more than 200 businesses across diverse industries.

Key Takeaways

• Anonymous reporting with two-way communication between reporters and investigators
• Structured case intake and documented investigation workflows
• Supports compliance, HR, culture, and HSE use cases
• Available in 60+ languages to include a broad stakeholder base
• Analytics with geographical heat maps and reporting activity insights
• Designed for ease of use for both reporters and investigators
• Provider-reported 62% reduction in unwanted cases after implementation
• Helps teams handle more cases in less time through streamlined processes

How iVoiceUp Works

Employees and stakeholders submit concerns through the platform, choosing a category and language and providing relevant details. Submissions remain anonymous while enabling secure follow-up, ensuring that investigators can request clarifications and provide updates without revealing the reporter’s identity.

Cases are routed to designated internal functions (such as Compliance or HR) for triage and assignment. Investigators document steps taken, communicate with reporters via an anonymous channel, and record outcomes, creating a clear and structured case history. Aggregated analytics help identify trends and high-activity regions through geographical heat maps, supporting prevention efforts and policy improvements.

Core Benefits and Applications

iVoiceUp is used to surface and manage issues early, such as fraud, corruption, harassment, or HSE incidents, and to capture culture-related feedback. Practical applications include strengthening internal reporting channels, enabling documented and consistent investigations, and informing corrective actions based on insight from analytics.

Organizations benefit from earlier detection of risks, reduced exposure to reputational harm, improved stakeholder trust, and operational efficiency through streamlined case handling. Multi-language coverage and an open-door reporting model support inclusion and encourage ongoing engagement from distributed teams and external stakeholders.