Zapyon

Introduction to Zapyon

Zapyon is an AI Operating System for business operations that executes complete workflows across your communication channels and business applications. It can handle scheduling, update CRMs, send and respond to emails, collect payments, and manage orders and calendars while preserving context across channels.

Built for solo operators through enterprise teams, Zapyon offers one-click integrations to 100+ tools, a unified inbox spanning seven channels, and native CRM and calendar features included on every plan. The platform emphasizes transparency, reliability, and security through action visibility, encryption, OAuth-based connections, and compliance-ready controls.

Key Takeaways

• Executes end-to-end workflows (bookings, CRM updates, emails, payments, calendars) without manual intervention
• Omnichannel coverage across WhatsApp, Instagram, Telegram, Email, SMS, Web Widget, and Facebook with cross-channel context continuity
• Built-in CRM and Calendar included free on all plans with unlimited contacts, deals, pipelines, and appointments
• 100+ integrations across booking, CRM, email, payments, ecommerce, storage, and calendars with one-click OAuth setup
• “Action Intelligence” routes tasks to the right connected app deterministically; tools can be swapped without rebuilding flows
• AI Transparency Layer with logs of actions and decisions, plus seamless human handover when needed
• Unified inbox consolidates all customer conversations with full context and history
• Enterprise-grade security posture: OAuth 2.0, encryption at rest and in transit, and support for GDPR, SOC 2, ISO 27001, and HIPAA considerations

How Zapyon Works

Zapyon sits between your customers and your business stack. After securely connecting your apps via OAuth, the platform maps each integration into capability categories (such as booking, CRM, email, payments, ecommerce, storage, and calendars). Zapyon Action Intelligence plans and executes the required workflow—choosing the appropriate tool for each step, executing it, and updating records. Because routing is capability-based, you can replace tools (for example, swap Cal.com for Calendly or HubSpot for Zoho) without redesigning flows.

Conversations and tasks are managed across seven channels in a unified inbox. Zapyon maintains context and memory so a customer can move from WhatsApp to Email or Instagram without losing progress. Operations run asynchronously: the AI can continue background tasks, send confirmations, and follow up across channels.

Operational visibility is provided through an AI Transparency Layer that shows what actions were taken and why. Teams can take over any conversation at any time through Human + AI handover. Analytics and dashboards track performance, conversation outcomes, and workflow execution.

Core Benefits and Applications

• Customer conversation automation: Handle FAQs, triage requests, and route issues across WhatsApp, Instagram, Telegram, Email, SMS, Web Widget, and Facebook
• Appointment scheduling: Manage bookings, business hours, services, and reminders; sync with calendars without manual scheduling
• CRM and lead management: Capture leads from multiple channels, update contact records, manage deals and pipelines, and log activities automatically
• Payments and orders: Collect payments and automate confirmations and order workflows via integrations with Stripe, PayPal, Square, and ecommerce platforms
• Sales enablement: Qualify leads, send personalized emails, and update CRM fields and stages in real time
• Operations at scale: Use deterministic routing to keep automations stable as you add or swap integrations, avoiding brittle, rule-based flows
• Compliance-ready operations: Use OAuth 2.0, encryption, and standardized controls aligned with GDPR, SOC 2, ISO 27001, and HIPAA requirements

Pricing Overview

Notes:

• All plans include Zapyon CRM and Calendar at no extra cost and with no usage limits.
• 14-day free trial; cancel anytime. A refund policy is available.