TrueStatus

Introduction to TrueStatus

TrueStatus is a client-facing project progress tracking platform designed for service businesses that need to communicate project status transparently and efficiently. It enables teams to share real-time updates—including visual milestones, photos, videos, text notes, and voice recordings—via a single, persistent link. Clients can view the status at any time without installing an app or creating an account, making it accessible across all devices and reducing friction in client communication.

The platform serves industries where tangible deliverables and clear timelines are critical, including construction (contractors and home builders), automotive repair (auto body and collision shops), legal services, nonprofit organizations, and other professional service providers. Its core purpose is to replace status inquiries with self-serve visibility, aligning client expectations with actual progress.

Key Takeaways

• A single, shareable link provides clients 24/7 access to project status without requiring login or app installation
• Supports multimedia updates: photos, videos, text notes, and voice recordings attached to individual milestones
• Industry-specific templates preconfigured for home builders, auto body shops, law firms, and nonprofits
• Real-time updates visible to clients as soon as they are added by the service provider
• Responsive design ensures full functionality on mobile, tablet, and desktop devices
• Storage and file size limits scale with subscription tier (e.g., up to 500 MB per file in Enterprise)
• Reduces repetitive status inquiries by enabling asynchronous, visual progress tracking
• Free plan includes one project and 50 MB of storage, with no credit card required

How TrueStatus Works

Service providers create a project in TrueStatus and define key milestones (e.g., "Foundation poured", "Roof Installation", "Electrical Rough-in"). Each milestone can be assigned a status (e.g., "Completed", "In Progress", "Upcoming") and enriched with timestamps, descriptive text, and media files. Once configured, TrueStatus generates a unique, short tracking ID (e.g., 5-character code) embedded in a shareable URL. Clients receive this link and view the live status dashboard immediately—no registration, no download, no barriers.

Updates are reflected in real time: when a team member uploads a photo from a job site or records a voice note after an inspection, the change appears instantly on the client’s view. Providers retain full control over what is shared and when, and all data is archived for reference. The workflow integrates into existing project management practices without requiring changes to internal tools or processes.

Core Benefits and Applications

TrueStatus improves transparency and reduces misalignment between service providers and clients. In construction, it supports end-to-end tracking from permitting through walkthrough, with photo documentation at each phase. For auto body shops, it facilitates vehicle repair updates including before-and-after imagery and OEM parts documentation. Law firms use it to provide case milestone visibility (e.g., filing deadlines, hearing dates) without sharing sensitive documents externally. Nonprofits apply it to demonstrate donor fund allocation and field project progress—enhancing accountability and trust.

The platform also delivers operational benefits: documented progress reduces repeated status calls, streamlines client communications, and creates a verifiable record of deliverables. Its simplicity—no client-side setup, minimal provider configuration—makes adoption rapid across teams of varying technical proficiency.